Role: Sr. Food Safety & Quality Assurance Compliance Manager
Team: Operations, Patagonia Provisions
Scope: Individual Contributor, P4
Experience: 7-10 years
Location: Sausalito, CA
Overview
Patagonia Provisions makes delicious, carefully sourced products best enjoyed from trailheads to campsites and beyond. We work to address specific environmental problems through organic, regenerative and responsible food production. Our food system is broken; Patagonia Provisions is about finding solutions to repair it.
We are in business to save our home planet.
The Sr. FSQA & Compliance Manager at Patagonia Provisions is tasked with overseeing and enhancing the food safety and quality assurance systems across the supply chain. Responsibilities include evaluating risks for new products and facilities, supporting cross departmental efforts in the areas of food safety and quality, and developing comprehensive documentation and procedures to identify risks, implement controls, and track outcomes. The role requires attention to detail for managing complex information and translating it into actionable strategies to improve product safety and consistency. Serve as the subject matter expert on food safety regulations, quality controls, certifications and a drive for continuous improvement in our programs and policies.
What You’ll Do
Leadership
- Develop and execute Patagonia Provisions’ FSQA strategy aligned with brand values, sustainability targets, and business objectives.
- Establish and monitor key performance indicators (KPIs) for food safety, quality, and compliance across the supply chain
Supplier & Manufacturer Oversight
- Manage supplier qualification, risk assessments, and verification programs.
- Oversee co-packer performance and compliance with regulatory, customer, and internal standards (FDA, USDA, FSMA, BRC, Organic, ROC, etc.).
- Conduct site audits and coordinate third-party evaluations; verify and track corrective actions.
- Maintain supplier risk matrices and annual audit schedules to ensure accountability and transparency.
- Review production samples and provide timely feedback and corrective actions.
Product Safety, Quality and Compliance
- Lead HACCP, HARPC, and Preventive Controls programs; serve as the PCQI for applicable facilities.
- Manage all analytical and microbiological testing programs, including annual test plans and budgets.
- Oversee certifications (Organic, Non-GMO, ROC, Kosher, Fair Trade, etc.) and liaise with certifying bodies.
- Maintain recall readiness through annual mock recalls; serve as Recall Coordinator during real events.
- Partner with Legal, Marketing, and Regulatory teams to validate product claims and labeling compliance.
Documentation, Traceability & Risk Management
- Ensure FSQA systems are fully documented, current, and audit ready.
- Oversee document control, allergen management, ingredient/sub-supplier approvals, and COA verification.
- Conduct risk assessments for new products, ingredients, and packaging.
- Support digital traceability and sustainability data integration initiatives.
Quality Feedback and Traceability
- Evaluate consumer and customer feedback to identify quality trends and drive corrective actions.
- Provide responses to the CX [Customer Service] team to customer inquiries related to product quality and safety.
- Lead root cause analysis (RCA) and corrective/preventive action (CAPA) processes with suppliers and internal teams.
- Track and report FSQA metrics including complaint rates, audit outcomes, and nonconformance trends.
Cross-Functional Collaboration
- Partner with Product Development to embed FSQA principles from concept through commercialization.
- Work closely with Operations and Supply Chain on product validations, supplier transitions, and first production runs.
- Collaborate with Legal and Marketing to ensure product integrity, accurate claims, and compliant labeling.
- Support Sales with customer documentation needs related to food safety programs.
- Performs other duties as assigned by manager.
Who You Are
- Passionate - Have passion for the mission of Patagonia Provisions and making a change in food/agriculture space.
- Organized – Able to put plans together and keeping the team/project ahead of schedule
- Detail Oriented – Accuracy matters, and no detail is too small.
- Innovative - Proven skill at problem-solving and thinking outside of the box.
- Entrepreneurial – Scrappy and comfortable in the “gray” and wearing many hats.
- Inclusive - Deeply experienced in collaborating with others across differences.
Experience You Bring
- BS or MS in Food Science, Microbiology, or related field.
- 8-10+ years of progressive FSQA experience in food manufacturing or CPG environments.
- PCQI and HACCP required; SQF/BRC auditor credentials preferred.
- Robust attention to details and highly organized record keeping and process improvement.
- Experience leading audits, recalls, and certification programs (Organic, ROC, Non-GMO, Kosher, Fair Trade, etc.).
- Expertise in FDA, FSMA, USDA, Prop 65, and global food regulations.
- Advanced proficiency in Excel and QA systems; experience with Power BI or digital traceability platforms is a plus.
- English Required, proficiency is Spanish a plus.
- Excellent written, verbal, and analytical skills.
- Able to effectively prioritize workload and work independently in a startup environment.
- Ability to travel domestically and internationally (up to 30%).
Hiring Range: $135,000 to $155,000 USD Annual
At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from $110,480.00 - $165,720.00 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role.
Benefits
Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
Employee Conduct
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
