Job Title: Lightweight Team Assistant (Temporary, Part-Time)
Department: Sports Marketing
Reports To: Athlete & Ambassador Senior Manager
Hours: 32 hours per week
The Lightweight Team Assistant is responsible for the day-to-day management and logistical support of Burton’s Lightweight team, a group of young international snowboarders.
This role serves as the primary operational point of contact for team riders, overseeing product ordering and distribution, travel coordination, and expense management. The ideal candidate is highly organized, communicates effectively across cultures and time zones, and has a genuine passion for snowboarding and youth athlete development. This is a part-time position (32 hours/week) requiring approximately 25% travel.
This role will provide hands on experience with the best snowboarders in the world, extensive networking opportunities, and exposure to sports marketing in the action sports space.
Product Management & Shipping:
- Build lifelong relationships with Lightweight team. Establish a line of trust in order to mentor team riders and help them progress in snowboarding.
- Manage all product orders for Lightweight team riders, ensuring accurate sizing, timely fulfillment, and delivery.
- Oversee sample orders and PO placement to ensure athletes & ambassadors have future season products to use during the season.
- Ensure all products are shipped from the warehouse and Craig’s Prototype Facility to athletes in a timely manner and in line with team budget.
- Coordinate and track outbound shipments of athlete product. Work with internal logistics and warehouse teams to ensure timely delivery.
- Maintain organized records of product allocations, order history, and inventory needs for each rider.
- Communicate proactively with riders regarding order status, tracking, delivery timelines, and any shipping issues.
- Partner with the product and sports marketing teams to ensure riders receive the correct seasonal products.
- Support all Burton and Anon Sports Marketing projects as needed.
Travel & Rider Support:
- Coordinate domestic and international travel logistics for Lightweight team riders, including flights, hotels, ground transportation, and visa/travel documentation as needed.
- Support riders at events, contests, and photoshoots, providing on-the-ground logistical assistance.
- Serve as a point of contact for riders during trips, ensuring their needs are met and any issues are resolved quickly.
- Assist with scheduling and itinerary management for team travel, maintaining clear communication with riders, coaches, and event organizers.
- Act as the liaison and host between athletes & ambassadors when they come to the global headquarters in Burlington, Vermont.
Expense & Budget Management:
- Process and track expense reports for the Lightweight team in a timely manner, within 10 business days of each trip or expenditure.
- Support team members in understanding and adhering to travel and expense guidelines.
- Communicate proactively with your manager regarding budget usage and flag any spending concerns in advance.
- Maintain accurate records of team-related expenses and assist with budget reconciliation.
Team Administration & Communication:
- Help Lightweight team riders conceptualize and propose projects for Burton to sponsor. Ensure that project pitches are submitted properly and before deadlines.
- Work with social and content teams to support with content capture and content deployment.
- Maintain constant focus on the up-and-coming riders in snowboarding. Identify and propose new talent to the athlete mangement team.
- Act as a day-to-day liaison between Lightweight team riders and the internal Sports Marketing team.
- Maintain up-to-date rider contact information, documents, sizes, and files.
- Support the Sports Marketing team with administrative tasks related to the Lightweight program as needed.
Job Requirements:
Experience:
- Background in Marketing, Sports Management, Communications, or a related field.
- 1–2 years of experience in a marketing, team management, logistics, or operations support role, preferably within action sports, youth athletics, or the snowboard industry.
- Familiarity with snowboarding or action sports culture is required.
Organizational & Time Management:
- Exceptional organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Ability to work independently with a proactive, solutions-oriented mindset.
- Comfortable working across international time zones and with riders of varying cultural backgrounds.
- Required to be in the Burlington VT office Monday – Thursday 9AM–5 PM; flexible on other days based on team needs.
Communication:
- Strong written and verbal communication skills; able to communicate clearly and professionally with athletes, parents/guardians, internal team members, and external partners.
- Maintains discretion when handling sensitive athlete or contract information.
- Responsive and reliable in all forms of communication, including email, phone, and messaging platforms.
Technical Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Experience with logistics, shipping platforms, or expense tools a plus.
Additional Requirements:
- Valid passport and ability to travel internationally.
- Valid driver’s license.
- Must be able to frequently transport up to 50lbs on snow.
- Must be able to pack and ship 50lb boxes.
- Experience with cameras (filming or photo) is a plus.
- Experience in graphic design is a plus.
Travel Required:
This position requires approximately 25% travel, including domestic and international trips to events, contests, and photoshoots. Must be available to work flexible hours during events, including weekends.
